Customer Service Associate - Amusement (Arcade) Department Job at Round One Entertainment, Eugene, OR

  • Round One Entertainment
  • Eugene, OR

Job Description

Job Description

Job Description

Are you into video games, bowling, or karaoke? Are you friendly, and outgoing? Do you enjoy being around people and working in a fun environment? Then you’re the kind of person we’d love to hire!

This position is responsible for providing exceptional customer service while supporting the operation of the Amusement (Arcade) Department.

Please note you must have a High School Diploma or GED to apply.
Ability to work weekends/holidays and closing shift preferred (store closes at 2am).

Essential Duties:
  • During assigned shifts engage customers to determine whether their needs are met.
  • Maintain inventory levels in amusement games.
  • Maintain games and counters clean and visibly attractive to customers’ eyes.
  • Respond responsively, and politely with a friendly demeanor to customers’ requests.
  • Answers phone calls for all general inquiries.
  • Performs special projects and other miscellaneous duties as assigned by management.


Non-Essential Duties:

  • Conducts alcohol and age restriction control by company policies.
  • Conducts lost and found procedures by company policies.
  • Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
  • Complies and maintains confidentiality of all company policies and procedures.
  • Responsible for maintaining a clean and safe working area.


Qualifications:

  • High School diploma or GED.
  • One to two years of experience in a hospitality, retail, or entertainment environment.


Work Environment:

  • While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust, and activity can be expected.
  • The noise level in the work environment is usually loud.


Physical Demands:

  • While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb, and have a high level of mobility/flexibility in small spaces.
  • The employee is required to stand and walk for extended periods without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.
  • Lifting and/or moving up to 100 lbs with assistance is required.


Benefits:

  • 1 hour to play (non-prize) arcade games per week.
  • 90 minutes of bowling per week (shoes included).
  • 1 hour of karaoke/billiards per week.
  • 50% discount on food items per working shift.
  • 1 complimentary beverage per working shift.


The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The information contained herein is subject to change at the company’s discretion.

Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One Entertainment Inc.) for more information.

Job Tags

Work at office, Shift work, Weekend work

Similar Jobs

Staffmark Group

Production Line Lead Job at Staffmark Group

 ...Now hiring for a Production Line Lead (Direct Hire) Location: Cincinnati, OH $24.00 - $26.00 per hour Shift: Monday-Friday, 7:00 AM-3:30 PM + overtime as needed Where people come first, and every role makes an impact. Looking for Production Line Lead jobs... 

Beer Financial Group

Entry Level Financial Representative Job at Beer Financial Group

 ...Rojia Greene - Chief Recruitment Officer: How long with NM? Joined Northwestern Mutual in January 2020. Prior Experience? Holds an MBA in leadership from Pepperdine University and has over 15 years of community volunteer experience. Passionate About? Community... 

Providence Health and Services

Clinic RN - Pediatrics Job at Providence Health and Services

 ...Description This part time position (20 hours/week) will be working on weekdays day shift onsite at our Pediatric Subspecialities clinic. The Journey Clinic RN provides comprehensive nursing care for patients in an ambulatory care environment based on individual... 

Piedmont Healthcare

Occupational Therapist Job at Piedmont Healthcare

 ...Overview: 5,000 Sign On Bonus available Responsibilities: Occupational Therapist, FT, Piedmont Columbus Midtown RESPONSIBLE FOR: Providing occupational therapy for a designated group of patients, including evaluations, modalities, and treatments... 

Syrian American Medical Society Foundation

Fundraising Manager for Humanitarian International Non-Profit Job at Syrian American Medical Society Foundation

Job Description Job Description Position Title: Fundraising Manager Department Name: Programs Supervisor of Position: Executive Director Employment Definition : Full-Time Location of Position: Washington, DC - HQ Overview: The Syrian American...