Job Description

We are looking for a passionate and driven beauty lover to join our international team.

The International Logistics Coordinator will be responsible for supporting the

International Shipping & Logistics team in day-to-day operations for international

accounts. This role will report to the Director and Manager of International Operations.

Ability to work in our HQ in Edison, NJ

Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity

Key responsibilities will include but are not limited to:

• Manage customer order activity through the entire fulfillment cycle from start to finish
• Maintain excellent written and verbal communication with customers and all partners throughout the process
• Respond to customer inquiries and follow up on shipment status; manage RTVs, shipping discrepancies, past dues, and expedites, as well as any quality issues. Liaise with sales and accounting teams for these inquiries.
• Work with the team to maintain clean and updated order forms for each account; ensure each retailer and account manager is aware of any out-of-stock and discontinued items
• Review credit note requests and submit for approval
• Maintain PO and Invoice trackers
• Work internally with managers and team members to implement new strategies and initiatives.
• Manage stock build/inventory tracker and share regular updates to ensure a healthy state of trade
• Consolidate materials for quarterly business reviews with senior management
• Support the team with administrative support as needed

Qualifications:

JOB REQUIREMENTS & QUALIFICATIONS

• Excellent interpersonal and customer service skills
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• Exceptional organizational skills
• Ability to multi-task, manage deadlines, and to prioritize workload
• Excellent written and verbal communication skills
• Problem solver with demonstrated critical thinking and collaboration skills
• Strong Excel skills with proficiency in Microsoft Office Suite and Google Drive
• Passion for Beauty and Skincare
• HQ located in Edison, NJ
• Minimum Education Level: BA
• Required Language: English required; Spanish is a plus
• Minimum Years of Experience: 1 Year

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